Updated 04/20/01

The following guidelines exist to aid you in reporting abuse as outlined in the Iowa Telecom Acceptable Use Policy. 

• When reporting e-mail or Usenet abuse, include a FULL copy of the message, including headers. This will help Iowa Telecom determine if a violation has occurred and take the necessary actions.
• When reporting other types of abuse, include details such as log files documenting the incident. Iowa Telecom cannot act solely on your word.  Iowa Telecom must have documented proof of an incident. 
• Send your report in an e-mail message to abuse@Iowa Telecom.net. Due to the number of reports that may be submitted pertaining to a single abuse incident, it is not always possible for Iowa Telecom to respond to each and every report.

NOTE: The action taken on abuse reports will be at the sole discretion of Iowa Telecom. Our intent is NOT to be "Net Police", but to simply do our part to ensure quality access and use of the Internet to all of our customers and to the Internet community at large.

Related Resources
Spam
(UCE, UBE - unsolicited commercial or bulk email)

• Network Abuse Clearinghouse
• Step-By-Step Spam Reporting
• Junk Email Resource Page
• www.stopspam.org
• The Email Abuse FAQ
• Stop Spam FAQ
• How to Get Rid of Junk Mail, Spam, and Telemarketers
• Junkbusters Home Page
• Filtering Mail FAQ [FAQ launcher @ www.ii.com]
• ChooseYourMail - Spam Recycling Center
• Boycott Internet Spam
• Blacklist of Internet Advertisers
• Usenet: news.abuse.net-abuse.email [Read the net-abuse FAQ first]
• Usenet: alt.spam [Read the alt.spam FAQ first, an HTML version is also available]
• US Postal Inspection Service Why chain letters (including chain emails) are illegal
• Some tools for determining the origin of spam and sending complaints to the right people:

Network Abuse Clearinghouse - Some abuse reporting tools, SpamCop, NeoTrace and Sam Spade

Network and Internet Security
(Port scanning and probes, backdoor programs, viruses and worms)

• Iowa Telecom internet security page - a brief description of a few of the more prevalent internet security issues, with links to more information.
• SANS Institute - The Ten Most Critical Internet Security Threats
• Network Security Library
• SecurityFocus.com
• FAQ: Network Intrusion Detection Systems
• CERT Coordination Center
• AntiOnline - Computer Security
• AntiSearch - Search for security information
• Gibson Research Corporation - Security test: ShieldsUp!
• Secure-me.net - Security test primarily for cable and DSL users
• A series of articles from Winmag.com on internet security -
  Four Myths of Online Security
  Making Your PC Secure Online, Part 2
  Secure Your PC Online, Part Three
  Secure Your PC Online, Part Four
• Antivirus Online
• F-Secure Virus Info Center
• Symantec AntiVirus Research Center
• McAffeeB2B (AntiVirus) home
• Central Command - Antiviral Toolkit Pro Virus Encyclopedia

Iowa Telecom makes no claim or warranty about the information contained in the pages referenced above.  They are provided as informational links only.  Iowa Telecom has no affiliation to said referenced sites.

All text and original graphics copyright© 1987, 1998 Iowa Telecom.  All Rights Reserved.