See who is calling before you answer the phone. Then decide whether or not you want to answer the call. 

Caller ID - Number
The incoming caller's telephone number (if available) along with the date and time are displayed on a Caller ID display.

Caller ID - Name and Number
The incoming caller's name and telephone number (if available) along with the date and time are displayed on a Caller ID display. 

• A display unit attached to your phone shows the caller's number (or name and number) after the first complete ring.
• The number (or name and number), date and time of calls are automatically stored in the display unit.
• Caller ID will not identify calls from pay phones, some cellular phones, areas without advanced switching capabilities, or if the calling party blocks their number.
• Caller ID service requires a compatible display device that can be purchased at various retail stores, or a telephone that contains this feature.
  

Trace threatening or harassing calls from within your defined calling area and, if you wish, prosecute the caller.

• To trace a harassing call, press *57. 
• To take legal action, record the exact date and time of the call and contact Iowa Telecom within 10 days.
• Contact your local law enforcement officials.

See the name and number of a second incoming call before you answer it to decide whether or not you want to interrupt your first call. 

• When you hear the Call Waiting tone, check your Call Waiting ID display to see who is calling.
• If you want to take the call, press and release the hookswitch or "flash" button.
• This will put the first caller on hold while you answer the second call.
• Call Waiting ID service requires a Call Waiting ID compatible display device that can be purchased at various retail stores, or a telephone that contains this feature. This equipment is different from a standard Caller ID device. 
  

Add a second phone number without having the extra phone line. 

The second number has a distinctive ring (short, short ring), so you'll know who the call is for before answering the phone. Great for teen, fax or business lines. 

Receive only the calls you want.

• To only receive calls from specific numbers, press *64.
• Follow the voice prompts to enter up to 12 numbers from which you would like to accept calls.
• For all other calls, a recorded message will say you are not accepting calls at this time.

Give up to 12 specific numbers a special ring. When you hear the distinctive ring, you'll know it's someone on your VIP screening list.    

• Press *61.
• Follow the voice prompts.

Please note that services may not be available in all areas. 
Contact our Customer Service Center for availability in your area and to order service.